PRIVACY POLICY

Effective Date: 15th October 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

1. INFORMATION WE COLLECT

  • Personal details: name, email, phone number, shipping/billing address

  • Payment details (processed securely via third-party gateway)

  • Technical data: browser type, IP address, device info

  • Cookies & analytics data

2. HOW WE USE YOUR DATA

  • Process and deliver your orders

  • Communicate about your purchase

  • Improve user experience and website performance

  • Send marketing updates (only with your consent)

3. DATA SHARING

We share data only with:

  • Delivery and logistics partners

  • Payment processors

  • IT / security service providers
    We never sell your personal data.

4. DATA SECURITY

Our website uses SSL encryption and secure servers.
Access to your personal information is restricted to authorized staff only.

5. YOUR RIGHTS

You have the right to:

  • Access or correct your data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent to marketing

To exercise these rights, contact info@strandtrade.com.

6. DATA RETENTION

We retain order and customer data for 5 years as required under UAE law.

7. COOKIES

We use cookies to personalize and improve your experience. You may disable cookies in your browser settings.