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Dubai’s tea scene is getting a touch of British elegance as Bilton, a distinguished tea brand, arrives to redefine the city’s tea experience. Rooted in British tradition, Bilton promises to bring sophistication to the diverse tea culture of Dubai.
Delivery and return
Delivery and return
| Standard Delivery (Signed for) | Delivered within 2–4 working days across all UAE Emirates. |
| Express Delivery | Delivered within 1–2 working days within Dubai, Sharjah, and Abu Dhabi. |
| Bulk or Gift Orders | Delivered within 3–5 working days depending on order size and packaging. |
| International Delivery | Delivered within 7–15 working days, depending on destination and customs clearance. |
Shipping Information
Shipping Information
Shipping Policy
Effective Date: 15th October 2025
We aim to deliver all orders quickly and securely. Please review our policy below.
1. Shipping Locations
We currently ship to all UAE emirates and selected international destinations. Certain remote areas may incur additional delivery time or cost.
2. Delivery Times
Dubai / Sharjah / Abu Dhabi: 1–3 business days
Other Emirates: 3–5 business days
International Orders: 7–15 business days depending on customs clearance
Delays may occur during public holidays or due to courier issues beyond our control.
3. Shipping Fees
Shipping costs are calculated at checkout based on weight and delivery address. Free delivery may apply to orders above a certain value (displayed at checkout).
4. Order Tracking
Once shipped, you will receive an email or SMS with your tracking details.
5. Damaged or Lost Items
If your order is damaged or lost during shipping, please contact us within 48 hours of receipt with photo evidence. You can reach us at info@strandtrade.com.
6. International Orders
Customs duties, taxes, or import fees are the responsibility of the customer. We are not responsible for delays caused by customs clearance. All shipments comply with UAE export and customs regulations.
Packaging & Composite
Packaging & Composite
Packaging & Composite
All teas are sealed in moisture-resistant, eco-friendly packaging to preserve freshness and flavor during transit. We use temperature-safe materials and double-layered protection to ensure your tea arrives in excellent condition, whether you order loose leaves, sachets, or luxury tea sets.
Care & Handling
Once your order arrives, we recommend:
- Storing your tea in a cool, dry place away from sunlight and moisture.
- Keeping pouches sealed after use to maintain aroma and flavor.
- Avoiding refrigeration unless specified for a special blend.
For assistance with your delivery or tea care, please contact us at info@strandtrade.com.
Description
A Heritage of Excellence:
Bilton’s rich heritage, rooted in British tea culture, ensures a premium experience. Sourcing from the finest estates globally, including the highlands of Kenya and handpicked from the tea plantations, Bilton is committed to delivering excellence in every cup.
Dubai’s Tea Renaissance:
As Dubai embraces culinary diversity, Bilton aligns seamlessly with the city’s cosmopolitan spirit, offering a refined taste of British tea culture amidst the vibrant landscape.
A Plethora of Flavors:
Bilton stands out with a diverse range of flavors, catering to every palate. From classic black teas to green teas and herbal infusions, each blend is a carefully curated masterpiece, ensuring a memorable tea-drinking experience.
Tea Beyond Borders:
Bilton’s commitment to sustainability and ethical sourcing resonates with Dubai’s global population, creating a brand that transcends boundaries and unites tea lovers through responsible practices.
Immersive Tea Experiences:
Bilton is set to introduce immersive tea experiences, including tastings and brewing workshops, inviting Dubai’s residents and visitors to delve into the world of British tea culture.
Conclusion:
With Bilton’s arrival, Dubai’s tea culture is set to reach new heights. This brand brings British heritage to tea cups, fostering a global community united by a shared love for exceptional tea.
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