TERMS & CONDITIONS

Last Updated: 15th October 2025

Welcome to Strandtrade , operated by Strandtrade LLC, a company registered and licensed under the laws of the United Arab Emirates, Trade licence No 927641, with its registered address at 503 Nastaran Tower, Al Jadaaf, Dubai, United Arab Emirates.

By accessing or purchasing from this website (“the Site”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services.


1. LEGAL COMPLIANCE

This website operates under Federal Decree-Law No. 14 of 2023 on Trading by Modern Technological Means and Federal Law No. 15 of 2020 on Consumer Protection.
We are licensed by the Dubai Department of Economy and Tourism (DET) and comply with all applicable e-commerce, consumer protection, and privacy laws in the UAE.


2. DEFINITIONS

  • “Customer,” “You” refers to any person placing an order on this website.

  • “We,” “Us,” “Our” refers to [Your Store Name].

  • “Goods” or “Products” means items offered for sale on our website.

  • “Website” refers to Strandtrade.shop.


3. ELIGIBILITY

You must be at least 18 years old to make a purchase. By using this website, you confirm that you have the legal capacity to enter into a binding contract under UAE law.


4. PRICING AND VAT

All prices displayed are in UAE Dirhams (AED) and include 5% VAT, unless otherwise stated.
Prices may change at any time without notice, but changes will not affect confirmed orders.


5. ORDERS & ACCEPTANCE

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order if:

  • The product is out of stock

  • There is an error in the price or description

  • Payment is not authorized

You will receive an email confirmation upon successful order placement.


6. PAYMENT

Payments can be made using approved gateways including Visa, MasterCard, Apple Pay, Tabby, Tamara, or Cash on Delivery (COD) where available.
All online payments are securely processed through PCI DSS-compliant gateways. We do not store your credit/debit card details.


7. SHIPPING & DELIVERY

Delivery times and charges are listed in our Shipping Policy.
Risk of loss passes to the customer once the goods are handed to the carrier.
For international orders, customs duties or import taxes are the customer’s responsibility.


8. RETURNS & REFUNDS

Our Return & Refund Policy outlines the conditions under which you may return products.
If you receive a defective or wrong item, notify us within 7 days of delivery for a replacement or refund.


9. PRODUCT DESCRIPTIONS

We strive to ensure all product details are accurate. However, minor variations in color, dimensions, or packaging may occur.
If a product is found to be misdescribed, you may be entitled to a full refund.


10. WARRANTIES

Where applicable, products carry a manufacturer’s warranty.
We do not provide additional warranties beyond those required by UAE law.


11. LIABILITY LIMITATION

We are not liable for indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the total amount paid for the product giving rise to the claim.


12. INTELLECTUAL PROPERTY

All website content, trademarks, logos, text, images, and graphics are owned by or licensed to [Your Company Name].
You may not reproduce or distribute our content without written permission.


13. PRIVACY

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.


14. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the United Arab Emirates.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai, unless otherwise resolved by arbitration or a Consumer Protection Committee.


15. CONTACT INFORMATION

If you have questions, please contact us at:
📧 info@strandtrade.com
📞 +9714 458 0756